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Residential Cleaning Services, Commercial Cleaning Services, Vacation Rental Cleaning Services and Green Clean Services are available in the Great Falls and surrounding area.
Pro Tips and the Diamond Clean FAQ
8 Tips to Prepare your space for a cleaner1. Pick up household items that may be lying about
Tidying and straightening up your home's rooms before a house cleaner arrives can help ensure they spend the majority of their time cleaning, not organizing your house. Picking up these items also means they're less likely to be misplaced during a cleaning.2. Pick up any important documents, bills and other papers
To an unfamiliar eye, important documents such as insurance paperwork, bank statements or bills can be easily mistaken for trash. Protect your privacy and avoid the trouble of tracking down an important paper item by filing them, placing them in a secure spot or leaving a "do not disturb" note on them prior to a house cleaner's arrival.3. Secure valuables such as jewelry, small electronics and loose cash
Most house cleaning companies put their employees through thorough vetting and background check procedures, but that doesn't mean a theft won't occur. If you haven't built up a high level of trust with your house cleaner, protect your peace of mind by placing valuables in a secure area such as a locked room, safe or inside your vehicle's trunk.4. Put away the pets
This precaution depends on both your dog and cat's comfort level with strangers in the house, as well as your house cleaner's preferences. If your pets don't handle unfamiliar people well, it may be a good idea to secure them in a crate or locked room prior to the house cleaner's arrival.5. Identify and repair any broken items around the home
Giving your home a quick inspection for any broken or damaged items can help spare you the embarrassment of accidentally blaming your house cleaner for damage he or she didn't do.6. Identify problem areas that need special cleaning attention
House cleaning services can't read minds. If you have an area that you'd like the cleaner to devote extra attention to, make sure you communicate that to them prior to or upon their arrival.7. Make sure they can get in
If you plan to be away during your home's cleaning, or if you're setting up service for the first time, make sure the cleaning company has or has access to an entry key, as well as any special instructions for turning off a home security system.8. What happens after you're done cleaning?
After the initial visit, we'll follow up, asking for your candid feedback on the service. If you ever want to update your service, we’d be happy to make the adjustments on your account, and those changes will be reflected in our team’s work on their next visit.
Diamond Clean FAQ
Q. Is a long-term contract required for service?
Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.
Q. How long have you been cleaning homes?
We have been providing professional residential and commercial cleaning services since 2016. Prior to opening Diamond Clean our owner has been in the business for over 25 years.
Q. Are you insured?
Yes. Diamond Clean is fully insured with $1,000,000 liability insurance to protect your home and to give you peace of mind.
Q. What areas do you service?
We provide cleaning services for Great Falls, Belt, Fort Benton, Vaughn, Sun River, and the River Road residential area and surrounding areas.
Q. What is Green Cleaning?
We pamper all our clients with our Ecofriendly green cleaning. There is no extra charge for this service. The difference is that your home is cleaned with Natural Cleaning Products.
Q. Do you furnish the cleaning supplies?
Yes. We furnish everything needed to clean your home free of charge.
Q. What should I expect on my first appointment?
We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster and more efficiently.
Q. Do I need to do anything before you arrive?
The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. For instance, toys, personal effects, mail/papers and clothes.
Q. Will I have the same cleaning person each visit?
Generally, yes. You will have the same cleaning professional for each visit. We know how important it is to have someone you know and trust cleaning your home. You will have a team of two cleaners (same team) for each cleaning. However, due to staffing concerns this may not always be the case and we'll inform you if we're expecting to send someone else.
Q. Do I need to be home the day of cleaning?
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive elite housekeeping service - guaranteed!
Q. Can I skip or reschedule an appointment?
If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.
Q. How will you enter my home on my scheduled days of cleaning? We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key under a door mat the day of the cleaning. 3. You can give us the code to the garage. 4. You can leave the door unlocked the day of cleaning.
Q. What if I am not satisfied with my cleaning?
Your complete satisfaction is very important to us. That is why we offer a Promise Guarantee. If for any reason you are not satisfied with your home or office cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.
Q. Do you offer house cleaning gift certificates?
Yes. You can purchase a cleaning gift certificate for just about any occasion. Call us at (406) 899-5112 to purchase a gift card.
Q. How and when do I pay for my cleaning services?
We require payment at time of service. For commercial cleaning clients, we can discuss payment options.
Attention To Detail
We strive to make sure that eery detail has been given its appropriate attention. It's the attention to the finer details that sets us apart.
We are Insured and bonded. Almost excessively. We aggressively screen all of our employees to ensure they are trustworthy and friendly! Sit back, relax and let us take care of the dirty work.
We pride ourselves on our unparalleled customer service. We do everything in our power to make sure your experience with us is not only a positive one, but a remarkable one.
We will work around your schedule. In home cleaning, in office cleaning, in any setting. We can make sure that your space is perfectly clean — when you need it cleaned and how you need it cleaned!